There's only one Morrison Smith Jewelers and there's only one Phil Alexander.
master watchmaker for all your repair needs
Our master watchmaker, Phil Alexander, has been employed with Morrison Smith Jewelers for over 35 years and has been a watchmaker for 60 years. He attended the Spencer School of watch repair and is a Rolex trained technician. Because of Phil's expertise and our other experienced craftspeople, we can service, inspect, and repair any watch you have including antique pocket watches, antique watches, and watches you may have received or inherited from friends and family.
We recommend that you have your mechanical and auto-winding watches cleaned and serviced every three years to ensure it continues to run properly.
If you come in for service on new batteries, bands, or band adjustments, it can typically be completed while you wait in our Charlotte, NC store. It is our promise that we use genuine, high quality parts for repairs on your watch and that service is performed to recommended tolerances.
Prior to proceeding with the watch repair, estimates are provided at no charge. Additionally, a six month limited warranty is given with each watch receiving full service.